At Midmark, we take pride in the level of customer service that we deliver. We are thankful to have built such a loyal customer base, and we believe that this is down to our unique Midmark customer experience. We understand that everyone is entitled to a better healthcare experience, and we strive to provide the best possible service to our customers through our reliable and trusted products and distributors.
As a 100 year old business, we feel that we can meet the stringent requirements of our customers, and we strive to go even beyond their expectations. We recognise each practice to be different, so our high quality products are available in many different styles, colours and delivery solutions to suit each individual practice and budget.
Midmark employs teammates who are passionate and dedicated to making a difference. Midmark believes that if teammates are happy at work, they will provide a better service to our customers.
When customers purchase our equipment, it doesn't end there. We provide extensive technical support and training so that our customers are confident in using their new equipment, and can use it to its full capability.
Here's what a recent UK Dental Practice said about their experience with Midmark:
Helen Guppy, BSc (Hons), Practice Manager, The Mayhill Dental and Specialist Centre, Monmouth.
Nothing seems to be too much trouble for Midmark. I like the fact that one supplier provides all these equipment lines and backs everything up with first-class technical support and training.
We are always eager to know what our customers think of our products and customer service. We welcome all feedback and would love to know what you think of the service we provide. Here is what our customers are already saying about us:
Matt Perkins - Specialist Periodontist and Director - Modus Advanced Dental Clinic, Coventry.
Midmark equipment is financially viable and of the highest quality, and the customer service is first-class.
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Midmark began in 1915 as a company supplying industrial equipment. Since its initial venture into the supply of medical, dental and veterinary products, Midmark has become a global market leader in the healthcare industry.
Midmark's unfaltering, customer-centric approach has gone on to inspire the steadfast loyalty of its customers , and that is what enables Midmark to continually grow and expand. Today, Midmark is an international company with global reach employing approximately 1,800 teammates worldwide.
Midmark works with charitable organisations such as World Vision®, Direct Relief® and United Way® to help make a positive impact on the world.
We take great pride in knowing that our products help people and that our people help people, all of which are motives that reaffirm why we work at Midmark… Because we care®.